Privacy Policy | سياسة الخصوصية

Effective Date: February 22, 2026
Last Updated: February 22, 2026

Website: https://mahdawioun.tv
Contact: support@mahdawioun.tv

1. Introduction

Welcome to Mahdawioun TV. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications available on the following platforms:

• Roku (Roku Channel Store)
• Android TV (Google Play Store)
• Apple TV (Apple App Store / tvOS)
• Flutter (Mobile & TV platforms)

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our applications.

2. Information We Collect

2.1 Information You Provide

We do not require account registration to use the basic features of our apps. However, if you contact us for support or subscribe to premium content, we may collect:

• Name
• Email address
• Payment information (processed securely by third-party payment providers)

2.2 Automatically Collected Information

When you use our apps, we may automatically collect certain technical information, including:

• Device information: Device type, model, operating system version, and platform (Roku, Android TV, Apple TV, Flutter)
• Usage data: Content viewed, playback duration, features used, and interaction logs
• IP address: Used to determine general geographic region (country/region level) for content availability
• App version: To help diagnose issues and improve the app
• Crash reports and diagnostics: Anonymized error logs to improve app stability

2.3 Information We Do NOT Collect

We do not collect:

• Precise geolocation data
• Contacts, photos, or files from your device
• Sensitive personal information beyond what is listed above

3. How We Use Your Information

We use the information we collect to:

• Deliver and stream video content to you
• Improve and personalize your viewing experience
• Monitor app performance and fix technical issues
• Respond to your support requests
• Comply with legal obligations
• Enforce our Terms of Service

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our services (e.g., CDN providers, analytics tools, payment processors), bound by confidentiality agreements
• Legal Requirements: If required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Platform-Specific Information

5.1 Roku

Our Roku channel operates within the Roku platform. Roku may independently collect device and usage data according to Roku’s Privacy Policy. We do not control Roku’s data practices.

5.2 Android TV

Our Android TV app is distributed through the Google Play Store. Google may collect data as described in Google’s Privacy Policy. We comply with Google Play’s developer policies regarding user data.

5.3 Apple TV (tvOS)

Our Apple TV app is distributed through the Apple App Store. Apple may collect data as described in Apple’s Privacy Policy. We comply with Apple’s App Store Review Guidelines.

5.4 Mobile App

Our Flutter-based application may run on multiple platforms. Data practices on each platform are subject to the respective platform’s policies in addition to this Privacy Policy.

6. Cookies and Tracking Technologies

Our apps are TV/streaming applications and do not use traditional browser cookies. However, we may use:

• Analytics SDKs to understand usage patterns (data is anonymized and aggregated)
• Session tokens stored locally on your device to maintain your session state

7. Data Retention

We retain collected data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Anonymized analytics data may be retained for longer periods for statistical analysis.

8. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure server infrastructure
• Limited access to personal data by authorized personnel only

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at support@mahdawioun.tv and we will promptly delete that information.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (“right to be forgotten”)
• Objection: Object to certain processing of your data
• Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at support@mahdawioun.tv.

11. Third-Party Links and Services

Our apps may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our apps after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Mahdawioun TV

• Website: https://mahdawioun.tv
• Email: support@mahdawioun.tv

This Privacy Policy applies to all versions of the Mahdawioun TV application, including those available on Roku, Android TV, Apple TV, and Flutter-based platforms.